What is Microsoft Skype?

Microsoft Skype was launched in 2003 to help people in different locations connect with one another. This application provides options for one-on-one chats, as well as group conversations. Millions of users around the globe currently use Skype, as well as Skype for Business, to communicate via voice and/or video. This application works on computers, tablets, and mobile devices.

Skype is considered to be one of the most effective VoIP (voice over Internet Protocol) solutions currently available. Because it incorporates this VoIP technology, those placing calls rarely need to account for peak calling times. In addition to voice messaging, Skype provides users with many popular features to better connect with one another, such as instant message group video calls, caller ID, file sending, and contact sending. It also offers encryption measures, as well as authentication protocol, for additional safety while communicating on this platform.

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New Skype Features

Skype comes with many helpful features that help users around the globe connect with one another. The following are some of the newer features that have recently been added to Skype to improve users’ experience:

  • Screen sharing is now possible on Skype. This feature is designed for those who wish to share any screen content during a Skype session, such as images, presentations, or other important information.
  • Skype now provides users with dependable HD video as well as clear audio connections.
  • With the help of smart messaging features like the @mentions, those connecting with Skype can instantly react to messages, as well as reach out to others.
  • International calls are affordable, thanks to Skype’s ability to connect with both landlines as well as mobile devices.
  • End-to-end encryption features ensure that conversations meant to be private will stay private on Skype.

Skype vs. Skype for Business

Although Skype and Skype for Business are similar applications, they have a few important distinctions to be aware of when deciding which is best for your needs:

  • Skype is mostly geared toward home users and those at small organizations. Online meetings on Skype can facilitate up to twenty people. This version cannot integrate with other Microsoft Office applications. It is free to download.
  • Skype for Business is designed for larger organizations. It offers users additional features that are not available on standard Skype, such as the ability to add many more people to online meetings (up to 250) and improved security protocol. Skype for Business also can be used to manage employee accounts. Since it is part of the Microsoft family, it can be integrated into other Office apps for a more streamlined work environment. Unlike standard Skype, which is free, Skype for Business has various price tiers.

For those who may not be sure if they are using Skype or Skype for Business, it’s easy to find out by selecting “Help,” then “About” to display which version is currently in use. 

Benefits of Using Skype

Those who use Skype for personal or professional purposes find many benefits to this VoIP platform:

  • Both Skype and Skype for Business are very affordable; Skype is currently free, and Skype for Business costs only $2/user as a starting price.
  • For Skype users who need to place a call to a company or mobile phone via Skype, the cost is very reasonable as well. One cent/minute is the standard cost of most Skype calls. For those looking to make more frequent calls, subscriptions are also available to plans in various regions. In addition, there is a Skype plan for $15/month that allows users to place unlimited calls to 63 countries.
  • Skype is offered on a variety of platforms.
  • Video conferences are protected by security measures.
  • Since it has been around for nearly two decades, this application has widespread use around the world by those of all ages and from a variety of professional and educational backgrounds.
  • Many users consider the online help features to be useful for troubleshooting.
  • Meetings can be recorded.
  • Skype includes many useful tools, such as live subtitles, as well as the ability for users to design surveys and create photos.
  • For those who wish to translate English into Spanish or French, Skype can do this in real-time. Dozens of language translation options are available for Skype users to help break down language barriers.
  • Skype can integrate with a variety of apps, such as Slack. Because it is owned by Microsoft, it can also integrate seamlessly with other Microsoft apps, like Word, Excel, Teams, PowerPoint, and OnePageCRM, among others. 

Drawbacks to Using Skype

Despite the advantages of using Skype, some also point to a few drawbacks as well:

  • Background noises are easily picked up when using Skype, which can lead to communication difficulties.
  • Some users consider the Skype interface to be confusing or clunky.
  • For businesses that are interested in transitioning to Skype for Business, this switch may require investing in the necessary hardware to best optimize this platform, such as microphones or headsets.
  • For Skype users who need assistance or have questions, there are limited support options. For example, there isn’t a live customer service team available for those who reach out directly through Skype. Instead, an AI bot is on standby to provide assistance.
  • Skype is prone to freezing, which can disrupt connections.
  • A significant amount of bandwidth is required to install Skype.

Even though there are a few disadvantages to working with Skype, most users find this app to be an inexpensive and effective way to stay connected.

Start Learning Microsoft Office with Hands-On Classes

Proficiency in Microsoft Office can open professional doors across industries, as well as lead to upward career mobility. A great way to get started learning about Microsoft Office is to sign up for one of Noble Desktop’s Microsoft Office courses. These small group classes are offered in-person in Manhattan, as well as in the live online format. For students and professionals on the go, there are also in-person and live online Microsoft Office courses available through Noble Desktop or one of its affiliate schools. A variety of course options are offered, ranging in duration from three hours to three days and costing between $219 and $1,785. You can also browse in-person Microsoft Office classes in a city near you to find local learning options.