General
How can I view and manage my registrations?
Log into https://classesportal.com with your email address.
In the portal, you can
- View your upcoming and completed courses
- See course information (including location, Zoom information, and class files)
- Download invoices and receipts
- View certificates
- Request a reschedule or retake
Is there a live instructor in the class?
Yes. Our in-person classes have a live instructor in the same room as the students.
We also offer a live online training option where students and instructors interact in real-time.
Do I need my own computer?
For in-person classes, we provide a computer for use during the course. Live online attendees should have their own computer.
Mac or PC is available (choose at checkout) for most courses, but some courses run on only one operating system. See the course page for more detail.
How are the classes taught?
All our classes are taught with projects and exercises and are hands-on. There are instructor demos or lectures throughout the course, but students spend most of the time working on exercises and mini-projects with guidance from the instructor. This hands-on instructional method ensures that participants can apply their skills right after the course.
Are books provided?
For most classes, a complimentary book or training manual is provided (physical copy for in-person attendees, and eBook for remote attendees). See the individual course page for more details.
Will I receive a certificate at the end of the course?
Yes. Each student who completes a course with Noble Desktop will receive a certificate of completion.
Here is a sample certificate that can be added to your LinkedIn profile and shared on social media.
Certificate programs listed here receive a certificate approved by the Department of Education.
What do I need to bring to an in-person class?
For all in-person classes, we provide computers with the software, so you can travel light. You can bring a pen and notebook to take notes if you'd like.
We will email you prior to the course if your course requires additional materials. For instance:
- Premiere Pro: bring headphones to class
- Google Ads: set up a Google Ads account before class
- HTML Email: make sure to have an active Gmail account
Who teaches Noble's classes?
Noble's classes are taught by experts in their respective fields. This ensures that you learn in-demand and current skills needed in your career.
You'll learn from seasoned designers, developers, marketers, data scientists, and analysts. Many of them have their own freelance or consulting practice which helps keep them current with the latest industry trends.
What happens if I need to miss a session?
You have some options:
- If you can’t come into the classroom, but can still attend remotely (live online using a screen sharing app), please let us know ahead of time. You can access the Zoom link to attend your class remotely by logging into https://classesportal.com/.
- You can make up that session in a future offering of the class, provided that the class is running with an available seat.
- You can go through the workbook exercises for that session. Ask your instructor about what you’ll be missing.
Can I attend some class sessions in the classroom and some online?
We can accommodate hybrid students for any class running in person. Simply select the "In-Person" option when checking out to ensure we have a seat reserved for you in the classroom on days you attend there. For days you join the class live online, you can access the Zoom link to attend your class remotely by logging into https://classesportal.com/.
Is there a lunch break during class? What time?
For day classes that run 10am to 5pm, there is a one-hour lunch break typically around 1pm. The exact break time may vary. There may also be some shorter (5-10 minute) breaks throughout the course depending on the session's pacing.
For evening classes, there are only short breaks.
Are international students welcome at Noble? Do I need a student visa?
International students are welcome to take our classes, either live online or in-person if they are traveling to the U.S. You do not need a student (F1) visa to take classes at Noble Desktop.
We are unable to assist with visa applications or sponsorship.
Is funding available for veterans?
Some of our certificate programs are eligible for Veteran's Affairs (VA) funding.
For more information, see our list of VA eligible certificate programs.
Reschedules & Cancellations
What is your reschedule policy?
Students may reschedule up to 3 business days before the class start date. Students who need to reschedule outside the permitted time frame may use their free retake to attend the course.
To reschedule, log into your student portal at https://classesportal.com. Log in with your email and choose the class you would like to reschedule.
What is your cancellation policy?
Students may cancel up to 14 days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price). Cancellations within 14 days are not permitted, but students may reschedule up to three business days before the class start date.
For cancellations, please email us at hello@nobledesktop.com.
Free Retake
How does the free retake work?
A student may retake the course once within one year provided that the class is running with an available seat.
How do I request a free retake?
Log into your student portal at https://classesportal.com with your email and choose the class you would like to retake.
Is the free retake actually free?
Yes, there is no additional cost to retake a course within one year of the original course date.
Payment Plans & Student Loans
Do you offer payment plans?
We offer two payment plan options for select programs:
- Installment Plan: Pay-as-you-go style payment option
- Climb Credit Student Loan: Spread payments over 12 months
Both options have no interest or added fees and require a 10% deposit at checkout.
The Climb Credit student loan requires an application and is subject to approval and a credit check, while installment plans are automatically approved (no application or credit check).
See below for more details on how these payment plans work.
Which programs qualify for payment plans?
You can view an up-to-date list of programs that qualify for payment plans on these pages:
- Installment Plan (pay-as-you-go)
- Climb Credit Student Loan (12-month financing)
How does the installment plan work?
- Once you have paid the 10% non-refundable deposit at checkout, the remainder of the tuition is paid over the course of the program (a valid credit card must be on file).
- One week before the start date of each individual class in the program, you will be charged the full value for that upcoming class.
- You may be charged immediately for the first class if you sign up less than one week before the start date.
Here is an example of the class payments you will be charged for the Graphic Design Certificate (package price of $2,995):
- Non-refundable deposit paid at registration: $299.50
- InDesign Bootcamp: $975
- Photoshop Bootcamp: $975
- Illustrator Bootcamp: $745.50 (your deposit has been applied, as well as the certificate discount of $905)
- Graphic Design Bootcamp: $0
- Total payments: $2,995
Are there any fees or interest for the payment plans?
The total payments (including the deposit) will equal the price of the program. The non-refundable deposit is credited towards your tuition.
There is no interest or additional fees for either plan, but late fees apply to late payments in the student loan option.
What happens if I cancel during the payment plan?
If made in accordance with our class cancellation policies, cancellations are subject to full refunds, minus any registration fees.
How do I register for a course with the payment plan option?
At checkout for qualifying programs, select the payment plan option that works best for you. Place the order with the 10% deposit.
Installment Plan: You will be approved automatically
Climb Credit Student Loan: After you register and place the deposit, we will send you a link to apply for the loan on Climb Credit's website. If you are not approved, you can switch to the installment plan or cancel your registration and receive your deposit back in full
Is there a credit check for the payment plans?
Installment Plan: No credit check.
Climb Credit Student Loan: Requires a credit check if you are approved for the loan (the initial application is a soft credit check).
When do I make my first payment (after the deposit)?
Installment Plan: We charge your credit card seven days prior to the start of the first course.
Climb Credit Student Loan: You will make your first monthly payment to Climb Credit about one month from the start date of the program.
Who gets approved for payment plans?
Installment Plans: Anyone who selects that option is automatically approved (no credit check or application). However, students must make timely payments to continue their enrollment.
Climb Credit Student Loan: Qualified borrowers based on credit criteria set by Climb Credit.
What happens if I stop making payments in a payment plan?
Installment plan: Since payments are made prior to the start date of any course in the program, you can stop making payments at any time and have no future obligations. You will not be granted access to future classes in the program and the deposit is non-refundable.
Climb Credit Student Loan: Since this a registered student loan, failure to make payments can result in loan default. For more information, or if you are having trouble making payments, please contact Climb Credit for payment assistance.
Who is the lender in a payment plan?
Installment plan: There is no lender; this is a pay-as-you-go style payment plan where students must pay before the start of each course, and therefore there is no formal loan or obligation incurred.
Climb Credit Student Loan: Climb Credit is the lender. Climb Credit is an approved and licensed provider of student loans. Noble Desktop is not the lender.
Can international students apply for a payment plan?
Installment plan: Yes. Everyone, including international attendees, is automatically approved.
Climb Credit Student Loan: Yes, but a co-borrower with a valid United States address and social security number will have to co-sign the loan.
How do I make payments?
Installment plan: We will charge your credit card seven days prior to the start date of each course. Contact us if you would like to make payments by check.
Climb Credit Student Loan: Make payments directly through your Climb Credit portal via credit card or ACH. You can set up automatic payments.
Will payment plans affect my credit?
Installment Plan: No; this is not a loan or credit product and there is no credit check.
Climb Credit Student Loan: There is a soft credit check for applying (which does not impact your credit score), and a hard credit check if you accept the loan. How a hard credit check might impact your credit depends on each student's personal credit situation and we cannot provide further guidance. Additionally, since this is a loan product, any late and missed payments could have an adverse impact on your credit. Please consult with Climb Credit about potential impacts on your credit.
Climb Credit Student Loans
Do you offer student loans & which programs are eligible?
We offer no-interest student loans through our partner, Climb Credit, for select programs. Here's how it works:
- At checkout, pay a 10% non-refundable deposit to secure your seat. Once we receive your registration, we will provide instructions to apply for student financing for the balance
- If approved, you will make equal monthly payments (12, 18, or 24 depending on the program) for the balance (no interest of fees). The first payment will be 3 days before the program start date and will be paid to Noble Desktop directly via ClassesPortal. Subsequent payments will be made directly to Climb Credit via bank transfer.
- If you are not approved, we can cancel your registration and refund your deposit in full, or you can switch to our installment plan option
To see a full list of eligible programs, go to our Climb Credit Student Loans page.
Are there any fees or interest for the Climb Credit student loan?
The total payments (including the deposit) will equal the price of the program. There is no interest or additional fees, but late fees will apply for late payments. The non-refundable deposit is credited towards your tuition.
Is there a credit check? Will it impact my credit score?
Climb Credit loans require a credit check if you are approved for the loan (the initial application is a soft credit check).
There is a soft credit check for applying, and a hard credit check if you accept the loan. The soft credit check at application will not impact your credit score. How a hard credit check might impact your credit depends on each student's personal credit situation and we cannot provide further guidance. Additionally, since this is a loan product, any late or missed payments could have an adverse impact on your credit. Please consult with Climb Credit about potential impacts on your credit.
When and how do I make my payments?
At checkout, you will pay the 10% program deposit to Noble Desktop.
After approval from Climb Credit, you will make equal monthly payments (12, 18, or 24 depending on the program) for the balance. The first payment will be 3 days before the program start date and will be paid to Noble Desktop directly via ClassesPortal. Subsequent payments will be made directly to Climb Credit student portal via debit card or ACH. They offer an option to mail checks as well. Autopayment is available with ACH payments.
How does the application, approval, and closing process work?
After submitting your deposit at checkout, we will direct you to apply for the loan on Climb Credit's website.
You will complete a short application, and most participants are notified instantly whether they've been approved or rejected.
If approved, Climb Credit will send you documents to sign to officially accept the loan.
If rejected, there is sometimes an opportunity to address issues in your credit history.
If you do not submit the Climb application before your program start date, you will be auto enrolled in our installment plan option instead.
Can international students apply?
Yes, but a co-borrower with a valid United States address and social security number will have to co-sign the loan.
Discounts
Do you offer any discounts for classes?
All of our classes are priced competitively and come with expert-led live training and a free retake within one year. Discounts are applied automatically for select class packages and certificate programs.
For the largest savings, enroll in one of our certificate programs. These programs are discounted packagse of classes that are 15–25% off the individual class prices.
Do you offer discounts for multiple employees?
Yes, we offer discounts for companies registering multiple employees. Email us at hello@nobledesktop.com for more information.
How do I apply my discount?
The discount is embedded in the program price, so no action is required to receive your discount.
Live Online Training
How does live online training work?
Our live online training is interactive and hands-on just like our in-person classes. Learn more about the live online experience at Noble Desktop.
What software or equipment do I need for live online training?
Students must have a Mac or PC available and a strong internet connection.
Each class requires a different software. See the class page for more information or email us at hello@nobledesktop.com.
We will work with participants prior to the class date to ensure that everything is set up properly.
Are there any additional costs for live online training?
There are no additional costs payable to Noble for live online training. Students may be required to purchase a license for the software if a free trial is not available.
Email us if you need assistance.
Can I attend a class remotely?
Yes, most of our classes are available remotely through screen sharing software (we use Zoom). Participants can hear the instruction, ask questions, and even share their screen with the instructor. However, because our classes are activity-based and taught by a live instructor, we strongly encourage students who are local to the area to attend in person!
I haven't received Zoom access to my live online class. What should I do?
We send the Zoom meeting URL and add it to your account at https://classesportal.com one day prior to the class start date. If it's within one day of your class and you don't see it in your student portal or email (and it's not in your spam folder), email us at hello@nobledesktop.com
I don't have the required software for a live online class. What should I do?
Contact us at hello@nobledesktop.com and we will help you get set up with a free trial. If that is not possible, we will explore alternatives based on the required software.
Can I attend some class sessions online and others in the classroom?
Yes, we can accommodate hybrid attendance for any of our classes running in NYC.
To ensure you have a seat in the classroom on the days you come in, you must select the "In-Person" option at checkout. Please add a note in the "Comments" field with any additional information about when you plan attend in NYC and live online. Regardless of your mode of attendance, we will always provide a Zoom link in the online student portal in case you need to join the class remotely.
Receipts & Invoices
Can I get a receipt for my purchase?
To view or download your receipt, log into your student portal at https://classesportal.com with your email.
Can I receive an invoice for expense reimbursement?
Please note that we only invoice companies, not individuals. At checkout, select Corporate Invoice and we will send an invoice to the email address associated with your account. For assistance or any questions, email us at hello@nobledesktop.com.
Course Selection
What does Noble Desktop teach?
At Noble Desktop, we teach a variety of technology skills across design, data, coding, business, and marketing.
We offer courses and programs to help learners achieve the following goals:
- Master a specific application (i.e. Photoshop, Sketch, After Effects, Excel, and much more)
- Learn specific programming language (i.e. Python, SQL, HTML & CSS, JavaScript, and much more)
- Learn a package of skills that help you forge a new career path (i.e. web design, graphic design, data science, digital marketing, UX design, and much more)
How can I choose the right course or program for me?
We offer several resources for students to find the perfect program:
- Free seminars (live online) in a variety of subjects. Recordings of prior seminars are also available here. These seminars are the perfect way for you to explore your interests.
- If you know what you want to learn but can't decide on the course or program, see our Compare Courses & Certificates tool.
- Reach out to schedule a call or meeting with a student advisor. Contact us at hello@nobledesktop.com and we'll be happy to help.
Are any prerequisites required for Noble's courses and certificates?
All Noble courses and certificate programs require working knowledge of computers, either a Mac or PC.
Our certificate programs are open to beginners with no prior knowledge in the field of study.
Certain standalone courses require prerequisite knowledge. See the course page for details.
Why Learn Tech Skills at Noble Desktop?
What separates Noble classes from other schools?
At Noble, we cultivate an effective and engaging learning experience with the following:
- Courses feature hands-on exercises and mini projects
- We focus exclusively on concepts and techniques that are in-demand
- Courses are taught by experts in their fields
- Students receive supplemental materials to reinforce concepts (see course pages for details)
- We provide full set up support whether you're in-person or virtual so valuable class time isn't wasted
What is the Learn the Skills Guarantee?
The Learn The Skills Guarantee at Noble Desktop is our guarantee that you'll learn the concepts covered in the course syllabus or your tuition is on us.
What is the feedback for Noble's courses?
We've had tens of thousands of students complete our courses over the past three decades.
See our student testimonials from over 3,000 satisfied alumni.
Job Support & Mentoring
Would Noble's classes or certificates help me get a job?
Noble's certificate programs include a package of in-demand skills that help learners start or pivot to a new career. Some programs include one-on-one mentoring sessions which can be used for job support. View the certificate page to see which programs are eligible for mentoring, visit our mentoring page.
Noble's individual classes are designed to help learners fill in skills gaps by mastering an application or programming language. These classes help individuals upskill in their current jobs or careers. A single course would not be comprehensive enough to start a new career unless combined into a certificate program. Our design courses teach applications such as Photoshop, InDesign, Illustrator, After Effects, Premiere Pro, Figma, and more. Our coding courses teach programming languages including HTML & CSS, JavaScript, Python, and SQL. Our digital marketing courses teach social media marketing, Google Analytics, SEO, and Google Ads.
How does the mentoring work?
We want you to succeed in your career goals. In each class, you’ll learn with hands-on projects and interact with a live instructor.
To help you take it to the next level, certain programs also include 1-on-1 mentoring sessions where you can
- Review your portfolio work with an expert
- Ask questions about challenging concepts
- Polish your resume and LinkedIn profile
- Receive professional advice for applying to jobs
- Ensure you’re on track with your learning goals
Learn more about mentoring here. Check out the individual certificate pages to see which programs include mentoring and how many hours are included.